General Labor - Part-time
Seniors Moving Smarter, LLC
Position: Senior Move Specialist
Reports to: Owner and Operations Manager
Location: Grand Rapids and Surrounding Areas
FLSA Status: Hourly, Non-Exempt
General Description: A Senior Move Specialist assists older adults and their families with the emotional and physical aspects of relocation and/or aging in place.They assist clients with downsizing and guide them through the dispersal of those items. They also guide and assist their team through the packing, unpacking, and set-up of the client’s new home. The process may include drafting a floor plan of their furniture, hanging pictures and final touches, and many other tasks in between.
Primary Responsibilities: A Senior Move Specialist’s role differs from the other team members with increased responsibilities that include, but are not limited to:
o Guide and support clients and their families
o Prepare client for their move or project
o Maintain client satisfaction
o Maintain positive community relations
o Guide and supervise team members during the move
o Manage movers for quality, efficiency, and professionalism
o Maintain client info via SMS databases
o Identify new lead opportunities
o Motivate team members to deliver excellence in all endeavors
Compensation: Pay range $17+, opportunity to earn tips, mileage reimbursement, 401K
Ideal candidate is a dedicated professional, extremely personable and has the ability to establish rapport with clients quickly. This candidate will deliver a professional and consistent experience for our clients.
Must have excellent communication skills, ability to handle multiple tasks in a fast paced environment, and basic proficiencies with Microsoft Office 365, Word, Google docs. Knowledge of dementia and other compromising health issues a plus.
Seniors Moving Smarter, LLC, is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.