Receptionist and Customer Service Rep.

Receptionist and Customer Service Rep.

Receptionist and Customer Service Rep.

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Job Description

Administrative / Office Management / Clerical - Full-time

Are you a good communicator and love people? Success By Design, Inc., a leader in the sales of organizational materials to the school industry, is looking for a full-time receptionist and customer service representative.

This multi-faceted position will include: answering phones, greeting and directing walk-in traffic, preparing quotes, solving problems, entering orders, making outbound sales calls to existing customers, as well as some minor clerical work such as invoicing, mailing, and filing.

Strong verbal and written communication skills are required.  Candidates should demonstrate flexibility and the ability to adapt to changing conditions. Customer service experience is a plus but not required.  Must be a driven self-starter, love people, be able to work independently and as a part of a small team; and manage one’s time.  Basic PC or Mac skills are necessary. Sales or writing experience is a plus!

Pay starting at $15-17/hour plus benefits. Interested candidates may email their resume\’ and cover letter to



About us:

From the beginning, our goal has been to assist teachers and students in developing the valuable skills of scheduling and organizing. The original “Assignment Notebook” (the ANS) was created in 1988 by a former educator in Illinois. This unique and clutter-free planner became popular with many schools in the area, and Success by Design was born! While our original Assignment Notebook continues to be a top seller for its simple and effective design, we now offer more than 30 other products to meet the changing needs in education. Some products focus on social and emotional learning while others focus on STEM education.

It is our dream that our planners are not simply places to put assignments, but a life-changing tool that is as foundational to student development as any core curriculum. Instead of cartoons or trendy quotes from teen idols, our planners have incredible content written by professional educators to effect positive change in students.