Orders Coordinator

Job Description

Administrative / Office Management / Clerical - Part-time

• Compile, process, track and communicate to customers the details of their special orders.
• Examine, select, order, and purchase merchandise consistent with quality, quantity, season, specification requirements, Covenant Group catalog listing, different sales and promotions, and the mission and vision of Baker Book House company.
• Coordinate discount terms and shipping arrangements with suppliers, maintaining good relationships with vendors and reps.
• Create item files and prepare purchase orders in Book Store Manager.
• Collaborate with book buyers to order promotions and specials from varying publishers, always looking for the best discount/terms for the store.
• Upkeep, monitor, and analyze sales records and customer information in the corporate CRM system.
• Classify, record, and summarize numerical and financial data to compile and keep financial records, cost breakouts, and department budget up to date.
• Develop constructive and cooperative working relationships with others, maintaining them over time.
• Participate in Midline initiatives and meetings.

• Customer and Personal Service – Knowledge of principles and processes which includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Clerical — Knowledge of administrative and clerical procedures such as word processing, managing files and records, and other office procedures.
• Mathematics – Knowledge of the principles and methods for addition, subtraction, multiplication, division, percentages, fractions, statistics, and currency.
• Attention to Detail – Job requires being careful about detail and thorough in completing work tasks.
• Adaptability/Flexibility – Job requires being open to change (positive or negative) and to considerable variety in the workplace.
• Tools & Technology – Working knowledge of Microsoft Office applications and an ability to navigate e-mail, Point of Sale, Internet, CRM, database and inventory management software.
• Sociability – Ability to provide outstanding service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are relationship building, moral values, and social service.