Operations Supervisor

Job Description

Administrative / Office Management / Clerical - Full-time

• Oversee store inventory levels on the floor to assure product placement in categories, endcaps, and promotions.
• Oversee return procedures; report to Management weekly return process rate, including vendors, dates on returns and credit expectations.
• Oversee store inventory team to accurately and consistently count current store sku’s to product.
• Confer with management to develop methods and procedures to increase sales, expand markets and promote business.
• Prepare financial statements, budgets, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
• Coordinate activities of the business or departments concerned with the buying and coordination of product, and the sales and marketing of all products.
• Monitor and analyze sales promotion results to determine cost effectiveness of promotion campaigns.
• Coordinate with the book buyers to pull together promotions and specials from varying publishers of both frontlist and backlist titles.

• Attention to Detail – Job requires being careful about detail and thorough in completing work tasks.
• Customer and Personal Service – Knowledge of principles and processes which includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Sales and Marketing – Knowledge of principles and methods for showing, promoting, and selling products online.
• English Language – Knowledge of the structure and content of the English language including the ability to understand and communicate information in both oral and written formats.
• Mathematics – Knowledge of the principles and methods for addition, subtraction, multiplication, division, percentages, fractions, statistics, currency, and economics.
• Adaptability/Flexibility – Job requires being open to change (positive or negative) and to considerable variety in the workplace.
• Tools & Technology – Working knowledge of Microsoft Office applications and an ability to navigate e-mail, Internet, social media, database and inventory management software, web platform development software.
• Sociability – Ability to provide outstanding service to others and work with co-workers in a friendly non-competitive environment.

• Education: Bachelor’s degree in business or related field preferred.
• Experience: 2-3 years of previous work-related skill, knowledge, or experience is required for this occupation.