MFA Soccer Buddies Coordinator

MFA Soccer Buddies Coordinator

MFA Soccer Buddies Coordinator

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Job Description

Other - Part-time

 

                                                                          

Soccer Buddies Coordinator 

Overview: 

Soccer Buddies is growing, and we’re looking for a detail-oriented, compassionate, and empowering team member to help lead in-facility operations and provide vital administrative support. The Soccer Buddies Coordinator will take ownership of coaching logistics, day-to-day execution, and site-level support while also assisting with sales follow-up, family account questions, and other behind-the-scenes responsibilities. 

This is a leadership role for someone who thrives on structure, loves helping others grow, and isn’t afraid to take initiative. A flexible schedule is essential, as weekday evenings and weekends are when most classes take place. This position is part-time and will steadily build toward 30 hours per week, with potential to grow into a full-time leadership role depending on interest and performance 

RESPONSIBILITIES: 

Team Leadership & Scheduling 

  • Create, manage, and communicate weekly lineups and daily success plans for each location 

  • Coordinate with site leads and managers to ensure smooth day-to-day operations 

  • Support staff and operations during weekday evenings and weekends 

  • Adapt to dynamic seasonal schedules and respond to real-time needs at sites 

Coach Development & Training 

  • Train new coaches and monitor their growth through shadowing and in-class support 

  • Model best coaching practices and provide in-the-moment guidance to elevate performance 

  • Grade coach training packets, ensure completion, and lead in-person training sessions 

  • Assist with updating training resources (e.g., video demos, class outlines) 

 

Performance & Accountability 

  • Monitor coaching quality and consistency across sites 

  • Lead check-ins or provide follow-up feedback to coaches as needed 

  • Collaborate with site managers to address performance issues and uphold standards 

  • Assist with preparing and scheduling bi-annual coach review 

 

Recognition & Communication 

  • Assist in tracking and organizing coach performance data to support raise and promotion decisions 

  • Communicate updates and expectations clearly and positively to staff 

  • Facilitate feedback systems such as Google reviews or parent input collection 

  • Create motivational tools for coaches like mini competitions or recognition boards 

Administrative & Customer Support 

  • Assist with sales calls and text outreach to new leads and families who’ve attended trials 

  • Assist with family account needs (e.g., class switches, missed class rescheduling, cancellations) 

  • Assist with communicating and resolving billing issues in a warm, helpful, and professional way 

  • Assist with organizing ActiveCampaign notes, sales follow-ups, and nurture messages 

  • Support internal documentation, checklists, and reporting to the Director of Soccer Buddies 

 

A Typical Week in This Role: 

This role includes a mix of in-person coaching support and administrative work, with the majority of hours scheduled during weekday evenings and weekends. Some weekday class hours vary seasonally, so during quieter seasons, additional time may be spent on admin work. Here’s an example of what a typical week might look like: 

  • Monday | 12:00–4:00 PM – Admin work before classes 

  • *4:00–8:00 PM On-site support during evening classes at our Grand Rapids location 

  • *Tuesday | 4:00–8:00 PM – On-site support during evening classes at our Hudsonville or Muskegon location 

  • Wednesday | 9:00 AM–4:00 PM – Admin day: sales calls, planning, coach communication, scheduling, etc. 

  • *Thursday | 5:00–8:00 PM – On-site support at either our Hudsonville or Schoolcraft location 

  • Saturday | 8:30 AM–12:30 PM – On-site support at one of our five class locations 

  • 12:30–2:00 PM – Admin work following morning classes 

  • *Sunday | 1:30–4:15 PM – On-site support during afternoon classes at our Grand Rapids location 

*Mondays, Tuesdays, Thursdays, and Sundays classes are flexible based on class needs/availability 

 

What We’re Looking For: 

  • Availability to work weekday evenings and weekends 

  • A flexible, go-with-the-flow mindset that thrives in dynamic settings 

  • Strong communication and leadership skills 

  • Confidence in delivering both encouragement and accountability 

  • Comfort handling both in-person operations and admin tasks 

  • Willingness to learn internal systems (ActiveCampaign, iClassPro, internal docs, sales tools) 

  • Experience in early childhood education, coaching, customer service, or program coordination is a plus 

  • A growth mindset and genuine interest in long-term leadership opportunities 

 

Perks of the Role: 

  • $18-$21 starting pay 

  • Be part of a mission-driven, high-energy team 

  • Clear path for growth into a full-time leadership role 

  • Work closely with a supportive leadership team 

  • Opportunities to shape the program and influence coach development 

  • Positive, people-centered environment with room to learn and lead