Job Description
Technical - Full-time
We have a great job opportunity for someone looking to be part of our awesome team. KSS Enterprises is a great place to work, a place you can be proud of, where your talents are embraced and your efforts are encouraged and supported. You will be responsible for General P.C. hardware replacements, software updates, Microsoft Office Suite, anti-virus software, and email management as well as a wide variety of other IT related functions. This role supports the IT functions at KSS Enterprises and its affiliate companies.
- Field incoming help request from end users via a variety of intakes (phone, email, etc.).
- Ability to assess how servers are running, adding hard drives, and being able to perform upgrades to operating systems.
- Knowledge and capabilities with general P.C. hardware, modems, phone systems, Microsoft Office Suite, VPN, basic SQL, and industry specific ERP software.
- Set up and troubleshoot equipment like iPhones, iPads, Androids, laptops, computers, printers, etc.
- Available to travel to and assist in critical IT related issues, communication, and/or failures at branch locations, as needed.
Positives: Paid holidays. PTO days. Medical, dental and vision benefits. A retirement plan you can start your first day and a % match after a year. Gym membership programs.