Job Description
Healthcare - Full-time
Born Clinic is a leading integrative health care clinic. For over 40 years, our office has been bringing together the best emerging practices with the tried-and-tested techniques of conventional medicine to provide our patients with personalized care. We are not just another medical office; we are a mission driven community of passionate and dedicated healthcare professionals committed to improving the health and well-being of our patients. If you are looking for a team that believes there is more to medicine than just treating the symptoms, we would love to meet you!
Team Member:
We are seeking a full-time LPN (Licensed Practical Nurse) or MA (Medical Assistant) to join our infusion therapy team. This position is patient-facing with back-office operational work and requires exceptional communication and multitasking skills, a positive friendly attitude, and a strong work ethic.
Duties and Responsibilities:
- The primary duty and responsibility include the preparation, consent, administration, monitoring, and charting of infusion and injection therapy.
- Collect laboratory specimens and perform urinalysis.
- Assist with ordering and inventory management.
- Assist with next-day preparation tasks, such as reviewing patient charts and preparing patient forms, paperwork, and fee slips.
- Assist in coordinating same day IV therapy appointments.
- Assist with completing the patient check-out process accurately. Complete encounter form, collect charges that are due, and post patient information, charges, and payment in EHR.
- Keep current with EHR tasks and emails.
- Answer incoming calls in a courteous, helpful, and professional manner. Pleasantly screen and refer incoming calls to ensure that accurate and timely communication is facilitated. Take complete and accurate messages when necessary.
- Schedule follow-up appointments.
- Patient education and compliance.
- Maintain compliance with HIPAA regulations, corporate compliance plans, workforce confidentiality rules, safety protocols, rules, OSHA regulations, and professionalism standards.
- Other duties and responsibilities as assigned.
Qualifications:
- Licensed Practical Nurse (LPN) or Medical Assistant (MA).
- Infusion/phlebotomy experience required.
- Insyte IV catheter experience preferred.
- Must express an interest in functional medicine.
- Must possess strong attention to detail, time management, and critical thinking ability.
- Excellent clinical and computer skills, with experience using an EHR system.
- Strong customer service focus.
- Ability to work independently while closely coordinating with Providers and clinical staff.