Fulfillment Specialist

Fulfillment Specialist

Fulfillment Specialist

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Job Description

Accounting / Finance - Full-time

Pay: $17 – $23/hour 

        + $1,000 sign-on bonus for full-time employees after 30 days

        + $1,000 annual tuition reimbursement for all eligible employees


Tekton needs an impressive industrial athlete to join our team of Fulfillment Specialists. In this role, your top priority is to uphold our high standards for quality, speed, and accuracy. You will also be responsible for advancing our warehouse processes by collaborating with other team members and actively contributing your ideas.


Some specific role responsibilities:

  • Consistently execute these core fulfillment processes: receive and replenish inventory, pack and ship end user orders, process and prepare bulk reseller orders, assemble and package finished goods

  • Keep your workstation and surrounding areas clean and organized

  • Follow all company and warehouse-specific safety guidelines

  • Identify process constraints in the Fulfillment Center and contribute to a culture of continuous improvement


Your first 30 days:

Our Fulfillment Center has four teams that each perform a core function: Retail Order Fulfillment, Assembly, Direct Order Fulfillment, and Receiving and Putaway. Employees who are hired for any specialist role will spend their first 30 days as a Fulfillment Specialist, training in each core area. During this provisional period, we will assess your personal skills and strengths. If we decide you are a good fit for the company, you will become a Specialist on the team that best suits your unique talents. 


Opportunities to grow: 

Each area of the Fulfillment Center has designated experts who exemplify the pace and discipline required for impressive work. They are considered the very best at what they do. Area experts make a minimum of $20/hour. In addition to their daily work, they take on extra responsibilities like training other team members, answering questions, upholding work standards, executing specific projects, and taking on supporting tasks. Any Specialist can become an expert if they consistently exemplify the pace and discipline required for impressive work. There is no minimum amount of time that a Specialist must be with the company to become an expert. 


Each area of the Fulfillment Center is led by a Team Captain who supports the team by coaching employees, setting daily objectives, continuously improving processes and procedures in their area, and coordinating with other teams within the company. Team Captains make a minimum of $23/hour. There is no minimum amount of time that an employee must be with the company to become a Team Captain. 


Physical requirements: You must be capable of working on your feet the entire shift and repeatedly lifting 20-45 pounds.


Education, experience, and skills: We provide on-the-job training. You do not need a specific degree or job history, but a background in fulfillment, distribution, assembly, shipping, quality control, general warehouse work, or related fields could be helpful. You must be able to use basic technology effectively, like email and our warehouse management system.


Location and hours: This is an hourly position located in Grand Rapids, Michigan. Full-time and part-time positions are available on first or second shift. Part-time employees are required to work an average of 20 hours per week.


About the company: Tekton, Inc. is a family-owned company in Grand Rapids, Michigan. We are dedicated to making the best hand tools you will ever own, and we start by designing the products that we personally believe in and want to own ourselves. We focus especially on tools used in mechanical and assembly work; our core categories include systems of hand drive sockets and ratchets, impact sockets, wrenches, screwdrivers, and pliers.

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