Enrollment Counselor

Enrollment Counselor

Enrollment Counselor

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Job Description

Education - Full-time



Job Title:                 Enrollment Counselor

Classification:         Full-time, exempt

          Reports to:              Director of Enrollment Operations

          Department:            PGS

          Location:                 PGS Building


Position Summary 

Under general supervision, using judgment and discretion, this position is responsible for enrolling prospective students for Cornerstone University’s Professional & Graduate studies degree programs. This position performs student enrollment activities via web conferencing, telephone, email, texting, group seminars, visits, and face-to-face meetings.

Primary Accountabilities

·       Meet individual and team enrollment activity goals

·       Provide accurate and comprehensive degree program options, to help prospective students make informed decisions

·       Provide prospective students with a high level of customer service through effective communication and follow up techniques

·       Seek to earn referrals that reflect the valuable service provided

·       Conduct individual and group presentations to disseminate approved program information.

·       Utilize critical thinking and problem solving skills to uncover and resolve concerns

·       During the admissions process, assist prospective students by connecting them with appropriate campus departments and resources (ex; student financial services)

·       Act as a personal coach to help incoming students select a major, complete the admissions process, and make a smooth transition into the classroom.

·       Balance a high volume of outbound calls, emails, and appointments in efforts to enroll students.

·       Monitor, track, and manage student communication using university database

·       Plan and execute territory based student recruitment plan

Knowledge Skills & Abilities

·       Bachelor’s degree required, masters preferred

·       Minimum 4-5 years professional sales, customer service, or enrollment recruitment experience, with documented history of meeting goals

·       Computer literate and ability to learn university student management database

·       Passionate belief in the power of education along with the desire to help others achieve their academic, professional, and personal goals.

·       Proven ability to work independently and manage a volume of activities efficiently.

·       Willingness to consistently go ‘above and beyond’ in order to serve students

·       Strong interpersonal and communication skills.

·       Excellent command of professional presentation skills

·       Ability to maintain a positive professional attitude

·       Self-motivated and able to work effectively in a team environment.

·       Willingness to work an alternative schedule

·       Must have reliable transportation for travel within assigned territory

Essential Qualifications

·       A personal relationship with Jesus Christ and an active Christian commitment.

·       A theology that supports the values and mission of Cornerstone University evidenced by an ability to affirm and sign the university’s doctrinal statement, “The Cornerstone Confession.”

·       Enthusiastically embrace the Cornerstone University Identity, Mission and Vision statements.


Review of candidates will begin immediately.  Please apply online if you are interested in this position.  If you have any questions, you may email Human Resources at hr@cornerstone.edu

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