E-Commerce Associate

E-Commerce Associate

E-Commerce Associate

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Job Description

Sales - Part-time

 

Primary Responsibilities:

  • Price and list books and products on store website and other ecommerce venues with appropriate descriptions, pictures and pricing data.
  • Process daily internet orders and send product to the shipping department.
  • Maintain ecommerce operations as needed, including troubleshooting, inventory control, and product pricing.
  • Update Baker product information on all website venues.

·         Develop constructive and cooperative working relationships with others, maintaining them over time.

·         Maintain knowledge of products, current sales and promotions, and all policies regarding website purchases.

·         Handle online customer complaints, settle disputes, and resolve grievances and conflicts; analyze information and problem solve.

Other tasks not on this list may be assigned. 

 

Qualifications:

To perform this job successfully, an individual must be able to perform each duty listed above satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

·         Attention to Detail – Job requires being careful about detail and thorough in completing work tasks.

·         English Language – Knowledge of the structure and content of the English language including the ability to understand and communicate information in both oral and written formats.

·         Mathematics – Knowledge of the principles and methods for addition, subtraction, multiplication, division, percentages, fractions, statistics, currency, and economics.

·         Adaptability/Flexibility – Job requires being open to change (positive or negative) and to considerable variety in the workplace.

·         Tools & Technology – Working knowledge of Microsoft Office applications and an ability to navigate e-mail, Internet, database and inventory management software, web platform development software.

·         Sociability – Ability to provide outstanding service to others and work with co-workers in a friendly non-competitive environment.

 

Job Requirements:

·         Education: High-School diploma or equivalency.

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