Christian Bookstore Manager

Christian Bookstore Manager

Christian Bookstore Manager

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Job Description

Management - Full-time

Job Description



Store Manager, Baker Book House

Reports to:

EVP of Direct to Consumer and Retail Operations


2768 East Paris Ave SE

Grand Rapids, MI 49546


Full time, 40 hours per week




Position Objective:

The Store Manager is responsible for making the sales and operational goals of Baker Book House while maintaining a high standard for customer service and presentation.

Primary Responsibilities

  • Responsible for driving the sales of the physical location of Baker Book House, while maintaining profitability.
  • Ensuring exceptional customer service, setting standards for staff and providing feedback as needed, lead by example.
  • Prepare financial statements, budgets, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
  • Managing the day-to-day operations of the store including but not limited to opening the store, closing the store, and making sure processes are followed and made better.
  • Implementing human resource duties including recruiting, hiring, training, and managing expectations, managing schedules, assigning responsibilities
  • Creating an environment for staff to grow and thrive in their positions
  • Coordinate with the book buyers to pull together promotions and specials from varying publishers of both frontlist and backlist titles. Including in-store events like sidewalk sales, etc.
  • Monitor and analyze sales promotion results to determine cost effectiveness of promotion campaigns.
  • Ensuring health and safety protocols for our staff and customers
  • Managing loss prevention through security requirements and monitoring strategies, auditing paperwork and inventory levels and appropriately handling broken or damaged merchandise
  • Other tasks may be assigned by the supervisor.


  • Two to five years of field management experience
  • Strong communication skills (written and verbal) are essential
  • Strong relational skills, seeking to serve and meet the needs of the store staff and the customers
  • Ability to manage multiple projects at once
  • Aptitude as a self-starter
  • Bachelor’s degree required

Baker Book House Co. is an Equal Opportunity Employer

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