Account Manager – Employee Benefits

Account Manager – Employee Benefits

Account Manager – Employee Benefits

Back to All Jobs

Job Description

Administrative / Office Management / Clerical - Full-time

Job Description:


Buiten & Associates, a division of Brown & Brown of Michigan, is an independent insurance agency in Grand Rapids, MI seeking a qualified professional to provide responsive customer service support for employer group accounts in coordination with insurance agents. Primary responsibilities include:

·         Coordinating procedures for generating insurance proposals, reporting quotes, submitting new insurance applications, processing insurance renewals, and implementing employer plan changes;

·         Assisting clients with any billing, claims, service, enrollment, eligibility and plan design issues;

·         Working proactively with clients and insurance carriers to resolve problems;

·         Maintaining accurate client and carrier database;

·         Understanding client insurance needs and identifying products and services to address those needs;

·         Working collaboratively with Employee Benefits team members to ensure effective client services.




·         2 years of experience in employee benefits field (preferred), including familiarity with insurance carriers;

·         Excellent verbal, written and computer skills (Word, Excel, Outlook, etc.);

·         Strong Customer Service skills;

·         Organized, efficient, and detail oriented with ability to manage multiple tasks in a fast paced environment;

·         Ability to work independently as well as with a team;

·         Current Life & Health Insurance License or ability to pass Life & Health insurance licensing exam




commensurate with experience




Full Benefit package: Employee Medical, Life, Short-Term Disability, Long-Term Disability, voluntary dental and vision, vacation and personal time pay, 401(k) match


Job Category:


Administrative / Clerical
Customer Service
Human Resources


Contact Person:


Kevin Cumings



VP of Group Benefits



5738 Foremost Drive, Grand Rapids, MI 49546

Contact Info: or 616-284-3010




Apply Now