Job Description
Administrative / Office Management / Clerical - Full-time
Job Description:
Buiten & Associates, a division of Brown & Brown of Michigan, is an independent insurance agency in Grand Rapids, MI seeking a qualified professional to provide responsive customer service support for employer group accounts in coordination with insurance agents. Primary responsibilities include:
· Coordinating procedures for generating insurance proposals, reporting quotes, submitting new insurance applications, processing insurance renewals, and implementing employer plan changes;
· Assisting clients with any billing, claims, service, enrollment, eligibility and plan design issues;
· Working proactively with clients and insurance carriers to resolve problems;
· Maintaining accurate client and carrier database;
· Understanding client insurance needs and identifying products and services to address those needs;
· Working collaboratively with Employee Benefits team members to ensure effective client services.
Requirements:
· 2 years of experience in employee benefits field (preferred), including familiarity with insurance carriers;
· Excellent verbal, written and computer skills (Word, Excel, Outlook, etc.);
· Strong Customer Service skills;
· Organized, efficient, and detail oriented with ability to manage multiple tasks in a fast paced environment;
· Ability to work independently as well as with a team;
· Current Life & Health Insurance License or ability to pass Life & Health insurance licensing exam
Salary:
commensurate with experience
Benefits:
Full Benefit package: Employee Medical, Life, Short-Term Disability, Long-Term Disability, voluntary dental and vision, vacation and personal time pay, 401(k) match
Job Category:
Administrative / Clerical
Customer Service
Human Resources
Insurance
Contact Person:
Kevin Cumings
Title:
VP of Group Benefits
Address:
5738 Foremost Drive, Grand Rapids, MI 49546
Contact Info:
Kevin.Cumings@buiteninsurance.com or 616-284-3010
Website:
https://www.bbinsurance.com/jobs/buitenebamnov2021/
Apply Now