Job Description
Other - Part-time
Key Responsibilities
· Deliver warm, knowledgeable customer service in person, by phone, and email
· Process sales transactions accurately and efficiently
· Build genuine relationships with customers, local pastors, and ministry partners
· Develop a growing knowledge of Reformed and Puritan authors, theology, and literature to confidently recommend titles
· Create attractive, thematic merchandise displays that highlight new releases and key doctrinal works
· Maintain precise inventory counts and locations using our system
· Balance cash drawers, prepare secure deposits, and follow cash-handling procedures
· Keep the bookstore and café areas clean, organized, and welcoming at all times
· Prepare coffee and specialty drinks while strictly adhering to health department food-safety standards and best practices
· Assist the marketing team with bookstore-specific social media content (photos, short videos, featured titles)
· Help staff special events, conferences, and off-site book tables as scheduled
Qualifications
· Previous retail, bookstore, or hospitality experience strongly preferred
· Naturally friendly, patient, and engaging with customers of all ages
· Self-motivated with strong attention to detail and ability to multitask in a fast-paced environment
· Passion for Reformed theology and a heartfelt desire to place sound Christian books into the hands of believers for their growth and God’s glory
· Reliable, teachable, and committed to excellence in small things
Compensation and Benefits
- Competitive compensation
Please note: Part-time employees should also anticipate increased hours during holidays and other seasonal sales periods, based on operational needs.
About the Ministry
Reformation Heritage Books (RHB) is a Reformed publisher and distributor dedicated to advancing the gospel for the conversion of unbelievers and the equipping of the saints for faithful service to Christ and His church. We publish and distribute materials that align with Scripture and adhere to the core doctrines expressed in the Ecumenical Creeds and the Reformed confessions found in the Three Forms of Unity (the Belgic Confession, the Heidelberg Catechism, and the Canons of Dort) as well as the Westminster Standards.
We are committed to the conviction that the Old and New Testaments are the inspired, inerrant, and infallible Word of God, breathed out by His Spirit, and therefore the only sufficient authority for faith and practice.
Our mission is to provide resources that offer instruction and training to cultivate knowledge, personal piety, and Christian character essential for a faithful and mature life in Christ.
To apply, please email your resume to careers@rhb.org