Vice President of Design & User Experience

Vice President of Design & User Experience

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Job Description

Other - Full-time

Position Summary

Deliver world class creative direction of multi-channel digital-first content and will be responsible for driving the current and future Our Daily Bread brand and user experience design strategy, and creating an active learning atmosphere where all teams are embracing the opportunities uncovered through human-centered design.

Essential Functions

  • Provide leadership, direction, and mentorship for a team of designers to drive compelling creative and holistic UX thinking across multiple Our Daily Bread experiences to achieve objectives against the ministries’ mission, vision and strategy.
  • Guides the translation of marketing and content objectives into brand strategies and compelling creative execution across all channels and ministry efforts (products)
  • Build a culture of design excellence within the organization, establishing high expectations for strategy, delivery of highly engaging designs, and leveraging of best practices for delivery
  • Maintain and oversee up-to-date design patterns, trends, and best practices that can be leveraged and applied across the organization to advance human-centered designs across the ministry
  • Oversee and define the development of product designs; including research, scenarios, wireframes, prototypes, design systems, usability testing and defining specifications
  • Build and cultivate strong relationships and interactions with internal stakeholders within the ministry so that leadership can efficiently deliver compelling, well-informed audience experiences
  • Engage with customers and internal stakeholders to get feedback on design needs and help steer product features based upon those inputs and market needs
  • Partner and participate on cross-functional teams within an Agile development methodology and deliver new design work on schedule
  • Maintain strong awareness of the competitive landscape and UX trends, while constantly searching for new creative ideas, research methodologies, technology, and innovation outlets
  • Reviews photography, video, illustrations, copy and layouts with designers to improve and refine to ensure alignment with brand standards and unify the vision of the brand functionally and emotionally
  • Guides the activities of both internal and external partners and ensures projects are delivered on time, on budget, and in a manner that represents the brand authentically and resolves brand inconsistencies
  • Manages the daily planning, implementation, and execution of key marketing programs in a dynamic work environment. 
  • Responsible for annual budget planning

Study or Knowledge and Experience:

  • Degree in UX/UI Design. Graduate level degree preferred.
  • 10+ years of experience with human-centered, strategic and UX design
  • 5+ years of senior design leadership. 
  • Experience in design-thinking or other structured innovation methodologies.
  • Proven ability to set up the right systems, tools, processes and guidelines to scale a superior UX design across a large, diverse, global organization.
  • Well-developed strategic-thinking skills, with the ability to excite and lead others in a highly collaborative environment.
  • Sense of urgency with disposition to execute and a demonstrated career of successful design implementations.
  • Hands-on capabilities, and proven experience in gathering and transforming user experiences.
  • Understanding of customer transactions and communication, marketing and operational work-flows
  • Strong user experience design sense, with a record of building great products.
  • Ability to think like a customer and see our experiences through an audience-centric view.
  • Prefer design experience within a collaborative and iterative SAFE (scaled agile framework) process
  •     Strive to live a life consistent with Biblical principles and demonstrate continued growth and spiritual development.
Internal Work Environment
Must be capable of diplomatic partnership style communication with the assigned ministry effort team(s). Excellent and diplomatic oral/written communication required. Persuasion, discretion, and tact needed to educate and gain support for complex marketing efforts with individuals and/or groups throughout the organization.  Tact & discretion are needed with direct reports.
 
External Work Environment
High degree of communication required in networking with other organizations, consultants and vendors. Professionalism, tact, and persuasion required. Responsible for decisions that will affect how our public 
views Our Daily Bread Ministries.
 
Leadership Responsibilities
 Provide direction and lead all global efforts related to Creative, Brand and UX/UI Design
 Lead the creative teams (both directly and indirectly) responsible for the associated design activity.
 Able to lead with excellence and provide explanation of design efforts to involved departments/individuals so that all involved fully understand project goal(s), expected results, and required services. 
 Provide direction and clarity on decisions affecting design in regards to offers, scheduling, and other related needs.
 
Stewardship of Resources
 Responsible for the continued success of all design efforts
 Responsible for the outcome and response of all design efforts in the form of lives ministered to and contributions received. 
 Responsible to establish and stay within approved budget.
 
Miscellaneous:
Some travel required. Based on biblical principles, our statement of faith and the richness of our organization’s history, we will strive to reflect our commitment to diversity by honoring the ministry’s mission, vision, values/ethos and guiding principles.

Our Daily Bread strives to embody a Biblically based commitment to Diversity and Inclusion

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