Technology Administrative Assistant

Technology Administrative Assistant

Technology Administrative Assistant

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Job Description

Administrative / Office Management / Clerical - Full-time

The Opportunity
The Technology Administrative Assistant will provide administrative support to the Vice President of Family Services and the Wakestream IT Department of RDV Corporation. This hands-on position will greet guests, manage calendars, organize and maintain inventory, and proactively work to ensure department operations are running smoothly. 

Our Unique Benefits
At RDV, we are intentional about enriching our culture and employee experiences through a unique blend of benefit offerings that include:

  • Robust health insurance options with competitive employer contributions.
  • 401k retirement plan with a generous employer match of up to 7.5%.
  • Paid Time Off (PTO) starting at 22 days per year in addition to 9 paid holidays.
  • Flexibility through Remote Option Fridays (position dependent).
  • Grab and Go Deli/Market with employer-provided account credit of $650/year.
  • Fun culinary experiences and connecting with co-workers at monthly catered lunches, free of charge to employees.
  • Employer paid parking in the heart of downtown Grand Rapids.
  • Education and training reimbursement programs.
  • Discounted memberships to MVP Sportsplex.


What You’ll Do

Administrative and Team Support

  • Provide primary administrative support to the Vice President of Family Services including calendar management, project support, and meeting logistics.
  • Manage the calendars of Wakestream IT’s leadership team including expediting and prioritizing the most critical appointments.
  • Assist leadership team in the planning and execution of team related functions.
  • Coordinate and maintain the on-call department schedule, stipend tracking and calendar.
  • Coordinate and maintain the Photo Booth calendar and props as needed.
  • Coordinate facilities maintenance and follow up on requests.
  • Coordinate and maintain the department paid time off tracking and calendar updates.
  • Coordinate, setup and order lunches for meetings as needed.
  • Provide travel arrangement support as needed.
  • Maintain the Wakestream IT vendor contacts and other key contacts lists. Appropriately address and respond to inquiries and issues in a timely manner.
  • Prepare documents and perform data entry as directed.
  • Provide support for special Wakestream IT department projects.

Receptionist and Purchasing Support

  • Greet and welcome guests, practice professional and courteous hospitality.
  • Maintain inventory and proactively order office supplies, and breakroom supplies.
  • Maintain the department IT supply room and associated inventory.
  • Responsible for all shipping, receiving, and returning activity.
  • Responsible for office, kitchen and supply room maintenance.
  • Coordinate and maintain the expense report on the team’s designated purchasing credit card and manage the needed documentation.
  • Coordinate the department eBay account and related items for sale.
  • Coordinate the department equipment recycling.
  • Execute other receptionist tasks as needed.


What You’ll Bring

  • Associate’s degree and a minimum of two years administrative support experience required; professional office experience preferred.
  • Must foster a team culture and set the tone for a welcoming environment for guests, vendors, and team members.
  • Must demonstrate strong facilitation skills, negotiation skills and the ability to document thoroughly.
  • Demonstrated excellent interpersonal and communication skills, both written and oral with the ability to interface with a diverse array of audiences and stakeholders.
  • Ability to handle multiple priorities and deadlines with exceptional attention to detail, organization, confidentiality, and follow through.
  • Demonstrated proficiency in the Google Suite and Microsoft Word, Outlook, Excel, and PowerPoint; database experience preferred.
  • Strong judgement and comfort-level working with confidential, sensitive, and proprietary information, as well as an uncompromised commitment to the highest level of confidentiality.
  • Must be able to lift/transport boxes of approximately thirty (30) pounds; stoop, bend, and climb steps and stairs.
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