Refugee Foster Care Case Assistant

Refugee Foster Care Case Assistant

Refugee Foster Care Case Assistant

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Job Description

Other - Part-time

Location: Grand Rapids, MI    

Hours: Part-time (20 hours/week; some flexibility required)


This position is offering a $750 signing bonus.

Bethany is changing the world through family. We began our work by serving one child more than 75 years ago. Today, Bethany is an international Christian nonprofit partnering with communities in more than 30 states and in several countries around the world. We strengthen and preserve families, support displaced people fleeing danger, and find safe, loving families for children who need them. Bethany is at the forefront of creating and implementing solutions to meet the growing needs of vulnerable children and families in the U.S. and around the world.

As a URM Foster Care Case Aide, you will be primarily responsible for assisting Case Managers and other designated individuals with managing case files, and other administrative task, such as draft visitation notes. This individual may also be responsible for providing transportation to clients, , and assist with scheduling appointments for clients.

This position is expected to function effectively with regular supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.


  • Attend regularly scheduled meetings with direct supervisor;
  • Provide transportation to clients as needed;
  • Complete paperwork and phone calls for case manager, as requested;
  • Schedule and prioritize work duties in partnership with supervisor;
  • Report transportation problems that occur and impede timely transportation request;
  • Coordinate requests for efficient servicing, both from a geographic and time management perspective;
  • Audit case files at closing on a monthly basis before the prior quarter’s closing to ensure documentation is complete and in each file, while notifying the assigned Case Manager of missing documents, and follow-up with the FC Supervisor to ensure all documents are in the file;
  • Organize and create intake packets, as needed;
  • File documents in case records, as requested;
  • Attend trainings and meetings as assigned by supervisor;
  • Process small purchase requests, as needed;
  • Complete other duties as assigned.



  • High School Diploma or equivalent;
  • Bachelor’s level degree in Human Services or equivalent field of study from an accredited college, preferred;
  • Prior child welfare experience, preferred;
  • Demonstrated organizational skills;
  • Excellent verbal and written communication skills;
  • Must have an ability to provide excellent and compassionate customer service to a diverse population;
  • Ability to work independently with strong attention to detail;
  • Must be reliable with time sensitive deadlines and tasks;
  • Computer and typing skills sufficient to perform essential job functions;
  • Active motor vehicle license and a reliable automobile with adequate insurance coverage;
  • Pass a criminal history screen, including state and local child protection agency registries;
  • Subscription to and integration of the agency Statement of Faith, Mission Statement, and Diversity, Equity and Inclusion Commitment.
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