Men’s Center Coordinator

Men’s Center Coordinator

Men’s Center Coordinator

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Job Description

Administrative / Office Management / Clerical - Part-time

Men’s Center Office Coordinator 

 

Mission Statement: Motivated by the love of Christ, we promote abundant life by providing holistic services to women and men affected by unplanned pregnancy.  

 

Position title: Men’s Center Office Coordinator 

Position type: Staff (part-time, hourly at approximately 25-30 hours per week) 

Department: Men’s Center 

Reports to: Men’s Center Director 

Basic function of position: The Men’s Center Office Coordinator serves as the first face of Alpha Men’s Center (AMC). The coordinator undertakes a variety of day-to-day office and administrative tasks, including answering the phone as well as greeting and assisting volunteers, parents/caregivers, employees, Board Directors, and the general public. Using Waycool software, he/she schedules parent/caregiver appointments. The Coordinator is also responsible for accurately keeping records of AMC’s contacts with the families we serve, reviewing files and amending information, as appropriate. In addition, the Coordinator will assist the Educational Services Manager with classes hosted in the Men’s Center. 

 

 

Major Duties and Responsibilities 

 

Administrative 

  • Oversees entry and exit of the building via the front door 

  • Greets all visitors and seeks to build relationships with volunteers and parents/caregivers 

  • Answers and transfers phone calls for the Center as necessary, and delivers messages to employees and volunteers 

  • Checks front desk email and voicemail to ensure that all communications are answered in a timely fashion 

  • Makes appointments for families according to Center policy 

  • Facilitates the check in/out process for fathers and families (i.e., checking/scanning photo ID, confirming address and phone number into Waycool software, giving intake form, and entering information from intake form into the computer) 

  • Manages intro visits according to AGR policy  

  • Manages, reviews and edits the scheduler throughout the business day  

  • Assists with entering all father/family visits into Waycool 

  • Runs WayCool reports to ensure all fatherhood visits are entered correctly 

  • Sends text reminders for next day’s appointments  

  • Reviews files and makes appropriate changes  

  • Creates and updates fatherhood waiting list for entering AMC programs  

  • Working alongside Men’s Center Director, builds relationships with volunteers, supports them in their roles, and empowers them to serve well 

  • Communicates with coaches about their scheduled appointments 

  • Ensures that all volunteer hours are recorded and submitted in a timely manner 

  • Provides weekly prayer requests and monthly stories and quotes to the Men’s Center Director and/or Marketing Director 

  • Assists with stories, quotes, photos, and videos for quarterly and annual publications and events 

  • Alongside Men’s Center Director, maintains certain aspects of budget, expenditures, and tracking for the Men’s Center  

  • Communicates and implements AGR policies and procedures as necessary and appropriate 

 

Educational Services support 

  • Provides administrative support to the Educational Services Manager for classes that take place in the Men’s Center (tracking attendance, entering data into the computer, etc.) 

  • Works with the Educational Services Manager and volunteers to prepare classrooms and ensure classes run smoothly and effectively 

 

Other 

  • Ensures that the Men’s Center is clean and presentable at all times 

  • Refills the refrigerator, coffee and snacks for guests and volunteers  

  • Promotes and attends spring and fall fundraising events 

  • Participates in all required staff meetings 

  • Performs other duties as assigned by supervisor 

 

 

Qualifications for the Position 

 

Education: High school diploma 

 

Prior work experience: One-two years of experience performing administrative duties and responsibilities, preferably in nonprofit organizations 

 

Language proficiency 

  • English required 

  • Bilingual (English/Spanish) required  

 

Skills and abilities 

  • Strong organizational, administrative, and managerial skills 

  • Proficiency in Microsoft Office (Outlook, Word, Excel) 

  • Strong verbal, written, and interpersonal communication skills 

  • Ability to handle multiple responsibilities at once, manage time well, and take initiative 

  • Ability to work independently and interact with other staff members 

  • Ability to interact well with both individuals and groups from a variety of ethnicities and backgrounds 

 

 

Essential requirements 

  • Belief in the sanctity of human life 

  • Demonstrated emotional and spiritual maturity 

  • Committed Christian who faithfully attends a local church 

  • Full agreement with the AGR Statement of Faith and AGR Statement of Lifestyle 

  • Proven ability to respect diversity and confidentiality 

 

 

 

Position Elements 

 

Available guidelines: AGR Employee Handbook 

 

Exercise of judgment: Uses independent judgment on how to manage difficult situations and how to handle calls and requests from fathers, families, community partners, and visitors in general 

 

Nature and level of contacts: Employees, volunteers, parents/caregivers, donors, and the general public 

 

Supervision exercised: None 

 

Time to perform full range of duties after entry into the position: Six months 

 

 

Application Process 

 

If interested, please email or mail a resume and cover letter to: 

 

HR@alphagrandrapids.org 

 

Attn: Kyle Baxter 

Vice President of Business Operations 

Alpha Grand Rapids 

1725 Division Ave S 

Grand Rapids, MI 49507 

 

For questions, please call 616.459.9955. 

Minorities and persons with disabilities are encouraged to apply. 

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