Inbound Mail Specialist

Inbound Mail Specialist

Inbound Mail Specialist

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Job Description

Other - Full-time

Position Summary
Prepare incoming orders for remittance and processing by operating mail extraction and scanning equipment and performing manual and data verification of orders.

Essential Functions

  1. Open and scan all incoming mail
  2. Provide accurate recording of information and contributions received
  3. Perform manual donation verification and prepare cash monies for deposit
  4. Verify check contributions and orders (account numbers, product and event codes, orders, etc.) through electronic images
  5. Deliver deposits to the bank as needed
  6. Provide basic troubleshooting and ensure general maintenance for the mail extraction and scanning equipment

Additional Functions

  • Delivery of in-house-mail

Study or Knowledge and Experience

  • High school graduate plus additional training in machine operations
  • Basic mathematical skills, emphasis on accuracy
  • Good hand/eye coordination
  • PC experience required, including Microsoft Windows and Excel
  • Will be required to learn MAVRO and OPEX software
  • Mechanical aptitude/dexterity/ basic machine maintenance
  • Will require 3 months of on-the-job training before efficient
  • Strive to live a life consistent with Biblical principles and demonstrate continued growth and spiritual development.

Internal Work Environment

  • Communication is frequent with pre-processing, mail processing, and maintenance support staff
  • Requires confidentiality of money deposits and sensitive customer information
  • Work environment is fast paced

External Communication Requirements

  • Occasional communication with PNC Bank
  • Occasional communication with other outside vendors

Leadership Responsibility

  • Produces a deposit report that is sent directly to the executive team 
  • Work with teammates to ensure that mail flows smoothly through the various steps of pre-processing

Stewardship of Resources

  • Assists with safe delivery of funds to the bank

Miscellaneous Factors

  • Repetitive motion factor

Our Daily Bread strives to embody a Biblically based commitment to Diversity and Inclusion

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