Financial Aid Specialist

Financial Aid Specialist

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Job Description

Accounting / Finance - Full-time

Reports to: Director of Financial Aid

Department: Financial Aid

Status: Full-time, Exempt

Salary: Commensurate with degree and experience

To apply, please submit a copy of your CV/Resume and Cover Letter to Sherea Lacy:



The Financial Aid Specialist is a team member of the Financial Aid Office and is primarily responsible for determining student eligibility for financial aid. The Financial Aid Specialist assists the students with processing financial aid forms and advising them about available aid, such as grants, scholarships, and loans.

Essential Duties:

-Counsels students and parents providing guidance throughout the financial aid application process

-Regularly communicates with students, parents, coworkers, lenders, and government agencies regarding financial aid eligibility and awards

-Maintains compliance to federal and state guidelines and other regulations

-Processes applications in an accurate and timely manner, and verifies the accuracy and consistency of the data received from federal tax return transcripts and student financial information

-Determines financial aid eligibility and inputs appropriate awards, adjustments, and/or corrections to assure eligible students receive the opportunity to attend Grace Christian University

-Participates in the packaging and awarding process, ensuring compliance and quality control of data

-Participates in appropriate professional development workshops and seminars as determined by Director of Financial Aid

-Other responsibilities and functions as requested by supervisor and/or senior leadership



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


-A high school diploma; Associate Degree preferred

-General finance experience; Financial Aid experience, plus 

Computer Skills 

-Possess a working knowledge of computer applications

-CAMS Enterprise System, plus

-Ability to accurately and efficiently perform required technical tasks and learn new technology quickly

Communication Skills 

-Skilled to communicate in a manner that is courteous, respectful, and professional

-Ability to use cultural intelligence to interact effectively with a culturally diverse population and a variety of stakeholders, students, alumni, administrative staff, etc.

-Excellent written, oral, and interpersonal communication skills, void of jargon

-Proven capabilities in establishing appropriate professional rapport with courtesy and tact; listening effectively and accurately to determine others’ needs; collecting necessary information; following through appropriately; and handling escalating situations with concern and confidence

Customer Service Skills

-Skilled to deal effectively, respectfully, and professionally with people of culturally diverse backgrounds, beliefs, and cultures

-Capable of establishing appropriate, professional rapport with courtesy and tact

-Equipped to listen attentively, for verbal and non-verbal ques to ensure accuracy for necessary information and to follow through appropriately, to make informed decisions, and to handle escalating situations with empathy


-Skilled to define problems, collect data, establish facts, and draw valid conclusions, collaboratively with others to come to a reasonable resolution

-Capable of approaching new ideas or challenges with a sense of possibility, openness, and positivity with highest consideration for organizational priority

Self-Sufficient/ Team Player

-Must display the ability to be a team player, yet have the self-driven to work independently, take initiative, and perform with minimal supervision

-Express genuine interest in the team’s well-being, and proactively model organizational customs, beliefs, and values

Physical Demands

-Travel is required as needed for meetings and presentations for various events

-While performing the duties of this job, the employee is regularly required to sit, and use hands to type

-The employee frequently is required to reach with hands and arms and talk and hear

-The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch or crawl

-The employee may frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

-Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus

Acknowledge Jesus Christ as personal Lord and Savior and demonstrate personal maturity and godliness, growing in conformity to the image of Christ.

A genuine interest in the ongoing success of Grace Christian University and the support of the mission statement of “Graduating Godly Individuals Prepared to Serve Christ in Church and Society.”

Apply Now