Job Description
Accounting / Finance - Full-time
Billing Specialist Job Summary:
A private faith-based university in Grand Rapids, MI is hiring for a Billing Specialist to join their growing team! This role is a fast-paced, student-focused position requiring strong billing management, clear communication on financial aid and payment plans, and effective collaboration with university departments. This is a long-term opportunity with a renowned university local to Grand Rapids, MI.
Billing Specialist Responsibilities:
- Create and manage billing processes, monitor outstanding balances, registration changes, and student account adjustments
- Ensure timely distribution of tuition statements and third-party billing
- Serve as the main point of contact for prospective and current students, advising on financial aid, billing, payment plans, and institutional policies
- Explain Title IV, state, and institutional regulations to students
- Work with third-party vendors to facilitate payment plan options
- Develop and manage communication plans via print, email, text, and phone for billing, payment plans, overdue balances, and financial aid holds
- Work with University departments to streamline processes, refine administrative procedures, and support financial aid system setup
Schedule and Pay:
- 1st shift, 8:00am-5:00pm Monday-Friday
- $17-$18/HR based on experience
Billing Specialist Qualifications:
- Candidates must be able to demonstrate beliefs that align with the core mission and values of the university
- Bachelor’s Degree required
- Adheres to confidentiality standards required
- 2+ years’ professional experience in administration, communication, business, public policy; higher education experience preferred
- Experience in federal financial aid, including use of automated financial aid systems
- Detail-oriented and goal-oriented
- Excellent communicator with a desire to support people as they fund their educational investment
- Demonstrated proficiency in computer systems and/or software
- Strong collaboration, problem solving, and organizational skills
- Experience working with students and/or clients from diverse backgrounds, experiences, and abilities
- Knowledge of current research and best practices in financial aid and student account management
Apply Now!
- Send Grant your resume: grant.stevens@expresspros.com
- Give Grant a call: 616-281-0611
- Stop by our office: 1760 44th Street SW, Suite 10, Wyoming, MI 49519, Inside the Chateau Centre.
Location: Grand Rapids, MI
Position Type: Long-term Evaluation Hire, Full Time
Apply Now