Ada Village General Store CSR

Ada Village General Store CSR

Ada Village General Store CSR

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Job Description

Food Service - Part-time


·        High school diploma or equivalent.

·        Excellent verbal and personal communication skills; confident, outgoing, and professional.

·        Excellent organizational skills.

·        Attends all meetings and/or training sessions as required.

·        Creates a friendly environment and provides prompt and courteous service to guests.

·        Must be able to work weekdays, weekends, and holidays.

·        Proven track record of accountability and integrity.

·        Ability to manage multiple tasks and functions while maintaining a low personal stress level.

·        Must successfully pass background check and drug screenings.

·        Physical requirements: ability to stand 95% of shift. Bend, stoop, crouch, climb, stand, sit and turn/pivot; lift/lower, push, pull, and carry up to 40 pounds; perform office tasks using simple hand grasping, fine hand manipulation, and reach associated with assigned tasks such as paperwork, typing, and/or word processing, filing, calculating, and use of telephone; see, hear, and speak with sufficient capability to perform assigned tasks and maintain proper job safety conditions.

Duties and Responsibilities

·        Provide superior customer service in a timely, professional, and courteous manner.

·        Assist guests with retail, comments, and concerns.

·        Ability to read, write, and follow proper execution of all food preparations.

·        Ensure telecommunications procedures are carried out in a professional and timely manner.

·        Develop and maintain a complete working knowledge of the entire operation; keep current on inventory, specials and events.

·        Perform any point of sale procedures with software. Responsible for contents of cash drawer during a specified shift.

·        Effectively communicate members’ concerns, comments, and questions to appropriate manager.

·        Perform all job functions at an exceptional level while adhering to areas of accountability.

·        Perform special request tasks by being accessible and flexible.

·        Ability to prepare quality food items by adhering to AVGS and Health Department codes.

·        Maintain a clean and professional food preparation area.

·        Maintain interior and exterior appearance by picking up all trash and other debris; emptying containers; transporting materials to disposal area; recycling materials.

·        Keep cleaning products safe and usable by utilizing safe and proper mixing techniques per labeling instructions.

·        Maintain building interior by utilizing consistent cleaning practices: adhering to all Health Department codes, dusting and polishing furniture, counters, mirrors, fixtures; washing floors, tiling, windows, counters, walls, and woodwork; sweeping, scrubbing, and mopping floors; cleaning and vacuuming carpets; re-supplying restroom liquids and paper products.

·        Maintain supply inventory in cleaning areas.

·        Ensure safe work practices by abiding to all safety guidelines.

·        Maintain a neat and professional personal appearance by wearing the AVGS uniform (see uniform matrix) and name badge.

·        Other duties as assigned.

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